Frequently Asked Questions
Answers to help you feel confident and cared for.
You can include photos, short video clips, music, handwritten letters, and a custom title card. We’ll arrange everything to tell your loved one’s story in a meaningful way.
It will vary depending on which package you choose. We've listed each recommendation here and in our Pricing section for the best pacing and emotional impact.
$139 | $199 | $269 |
10 - 39 photos | 40 - 89 photos | 90 - 120 photos |
1 song | 2 songs | 3 songs |
Yes. You’re welcome to suggest songs that were meaningful to your loved one. If you're unsure, we can help choose something appropriate.
Yes — we try to enhance select damaged photos and provide you with the improved versions as part of the service.
About Our Tributes
Once you're ready, simply reach out through our contact form or click “Create a Tribute.” We’ll contact you within one business day to guide you through the steps and provide a secure link to upload your photos.
We usually deliver the first draft within 3–5 days, depending on volume and complexity. If you’re on a tighter timeline, let us know — we’ll do our best to accommodate.
Absolutely. We’ll send you a preview to review and approve, so everything feels just right.
Yes — we include one round of revisions so you can request any changes before the final version is delivered.
The Creation Process
After booking, we’ll send you a secure upload link where you can send your photos and any supporting materials.
You’ll receive a downloadable link in a private client portal. The final video will be in high-resolution, ready to play at the service or share with family.
We’re here for you. Whether it’s technical support or simply having someone walk you through the steps, don’t hesitate to reach out.